Metrics that Matter: FlowThrough

Continuing our series reviewing Talent Metrics that Matter.  In this post we’re going to review flow through rates. Flow through rates are an excellent way to measure multiple steps in a process.  It measures the level of efficiency of each step in the process by percentages from one step in the process to another.  In a recent example with one of our clients they engaged us for our Process Improvement Service Offering. Below is a flow through ratio…

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Metrics that Matter: Quality part 2

This is the second part of our series reviewing Talent Metrics that Matter.  In our first post we focused on Hiring Manager satisfaction of their experience.  In our second post we are going to look at an often neglected area of Quality of Candidate Experience. As we stated in our previous post we are looking to have the candidates share their voice of their experience as they have gone through your hiring process.  This is…

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Talent Metrics that Matter: Quality

In our recent posts about Process Improvement | 3 steps to Leaner processes and 2017 | Diagnostic Time! we touched on approaches to improve the effectiveness of your function.  We also offered our thoughts on Maturity Models > Maturity Model | How Mature is your function. In our next series we are going to be reviewing Talent Metrics that Matter.  These are our perspectives on metrics that any talent management function should be consistently evaluating, benchmarking, and improving upon. We’re…

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Maturity Model | How Mature is your function

In our recent posts about Process Improvement | 3 steps to Leaner processes and 2017 | Diagnostic Time! we touched on approaches to improve the effectiveness of your function.  Within our diagnostic approach we often conduct a maturity model exercise with our clients. A maturity model is a set of structured levels that describe how well the behaviors, practices and processes of an organization can reliably and sustainably produce required outcomes.  A maturity model can be used as a benchmark…

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Process Improvement – part 3

In our previous two posts we provided a high level overview of 3 steps to leaner processes and delved deeper into how to measure your processes.  In our last post of the series we’ll focus on eliminating waste and determining non-value add activities. Eliminating waste is a key principle of a Lean, Just It Time approach to process improvement.  As you review your processes you may find that waste within certain steps of a process…

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